Qualifications
- 6+ years of experience in a complex, technical product environment, including at least five years of PAID SOCIAL
- In-depth understanding of social media campaign management and optimization practices
- Be a proactive self-starter with experience leading large accounts within an agency in an integrated fashion (collaboration, data sharing, co-leading efforts focused on client satisfaction, growth, performance vs KPI’s)
- Strong management skills
- Desire to work for a fast-paced, results-based company
- Polished presentation, communication, and analytical skills
- Prepared to meet and exceed revenue goals and quotas
- Outstanding ability to build partnerships and manage and develop a cohesive team in a fast-paced environment while maintaining a high level of stress tolerance
- Ability to thrive in start-up environment with high client demands
- Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
- Trusted advisor to senior client and be seen as a vital part of their team; represent the voice of the client
- Highly analytical and creative mind in strong communication skills with experience in building and managing a team through a use of excellent communication and interpersonal skills.
- High levels of integrity, autonomy, and self-motivation
- Demonstrated ability to manage client relations including handling difficult client situations to optimal results for both the client and the company
Responsibilities
Social Directors oversee the strategic planning and complete implementation across paid social initiatives. The position handles client stewardship and is responsible for all aspects of campaign success. Director’s work with the integrated media, creative and data teams across national offices. Directors must have deep social experience as well as multichannel expertise with excellent client management skills.
- Develop highly strategic and innovative social strategy recommendations that align with campaign and business objectives
- Lead client relationship for all aspects of paid social – ensuring trust in agency and team to drive data-driven results
- Uncover/understand objectives, challenges and needs by performing regular client needs assessments, check-ins and interfacing regularly with senior level
- Analytical ability to extract insight/actions from data and relate the “story” back to client’s business goals
- Establish and maintain a management framework that allows for visibility into team performance against client goals and objectives
- Leads innovation and vision– new products and enhancements and help identify and test new channels and products, highlighting results and sharing across organization and externally
- Demonstrate thought leadership with clients by developing and presenting industry/market research findings, search and social trends, benchmarking, and other pertinent information
- Actively drive long range strategic planning for client
- Allocate resources to allow for both meeting the client’s current needs but also investing and focusing efforts for future growth
- stablish/grow senior relationships with clients and relevant partner agencies
- Lead the development of internal process and quality control initiatives that ensure error-free execution of all tasks