Agency·Marketing Holding Company

A shared AI operating layer across five agencies that had resisted standardization

The Situation

A holding company wanted AI-enabled workflows across five agencies, each with a different stack, culture, and set of client requirements. Earlier attempts at standardization had stalled.

AP's Role

Delivery-operations leadership for a cross-agency AI rollout.

Approach

  • 01Audited workflows across the agencies to find the highest-impact opportunities
  • 02Designed a shared AI layer that could adapt to agency-specific needs
  • 03Ran a change program with embedded champions at each agency
  • 04Sequenced the rollout by capability maturity rather than internal politics

Outcome

The holding company moved from stalled, agency-by-agency experiments to a shared AI operating layer in production — working systems inside each agency rather than another standardization mandate.